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Preventing Workplace Violence
Program Goal and Objectives:
The goal of the program is to provide an appropriate process to address potential or actual workplace violence. The objectives of the program are to:
- Increase knowledge of the prevalence, causes and types of violence in the workplace,
- Enhance signal detection of potential workplace violence situations, and
- Examine best practices to prevent, defuse and manage workplace violence.
Program Topics:
- Exploring workplace violence: definitions, classifications and prevalence of workplace violence
- Criteria for a safe work environment
- Assessing the causes and consequences of workplace violence
- Examining the dynamics and consequences of employee-initiated violence through PACT's drama-based simulation
- Assessing situations through PACT's SOLE Assessment Model™:
Sense
Observe
Listen
Evaluate
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- Exploring the risk factors for violence: the combination of the person, the organizational environment, and stress
- Consequences of workplace violence
- Practicing how to report an incident using PACT's Structured Improvisation™ training exercises
- Examining Anger and Aggression
- Exploring how participants learned about the emotion of anger through a group experiential exercise
- Responding to workplace violence and to a violence-prone person
- Practicing working with a potentially violent employee using PACT's Structured Improvisation™ training exercises
- Small group exercise to examine participants' work areas to assess potential workplace violence
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