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Joyce St. George

PACT Training Co-Director


Joyce St. GeorgeJoyce St. George is founder and Co-Director of PACT Training. For the past twenty-five years, St. George has worked with businesses, educators and law enforcement officials in their quest to make the workplace a more productive and healthy environment for all.

St. George is regarded as one of the nation's most eloquent and effective trainers in the arena of leadership, conflict resolution, crisis management and diversity training. From Fortune 500 companies, police academies, and airlines hostage teams - to medical schools, real estate firms and pharmaceutical researchers - PACT Training has played a significant role in helping individuals first adjust and then thrive in a workforce changing at an incredibly rapid pace.

The formation of PACT Training in 1980, took flight from St. George's accomplished and pioneering work in law enforcement. St. George served as the first female Special Investigator for the New York Special Prosecutor's Office for Criminal Justice. She was also an Expert Witness on Sexual Assault with the Queens District Attorney's Office.

St. George is the co-author of the highly acclaimed novel, Perfect Cover (Hyperion, 1994) - a fictional biography based on her experiences investigating corruption within the New York City criminal justice system. "A terse and gritty novel" (People) and "action-packed debut" (Publisher's Weekly), the book, much like PACT Training itself, examines troubling and potentially explosive situations in layperson's terms.

St. George grew up in the public housing system of New York City. She received her MA from New York University, and her BA from John Jay College of Criminal Justice. She is the author of several articles and manuals on leadership, crisis and conflict management and training.

St. George is a highly respected commentator on issues relating to, but extending well beyond the workplace. When being interviewed on stories ranging from police brutality to sexual harassment, St. George is certain to bring the focus back to the issue at hand: "Situations do not happen in a vacuum," she says. "It is essential that the larger issues - the warning signs - be examined as early as possible to prevent the occurrence of a critical event."

St. George has appeared on venues such as NBC's Today, WNYC-FM, CBS Radio's The Osgood Files and NPR's All Things Considered. In addition, St. George has been quoted in People, The Wall Street Journal, The New York Daily News, Nursing Outlook, The American Society of Training and Development's Training and Development Journal and Employment Relations Today. St. George's mastery of leadership and diversity training combined with her keen insight, endearing persona and quick wit has helped to secure PACT Training's prominence in both the business and human-service communities.
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